Contact information

Contact NovaUGC Studio

Have a question about a custom 3D UGC-style accessory commission? Reach out before placing an order if you need help choosing a package or want to confirm if your idea is allowed.

Email: support@novaugcstudio.org

Business Name: NovaUGC Studio

Response Time: Most messages are answered within 24–48 hours.

Before contacting, please include:

  • Your name

  • Your order number, if you already placed an order

  • The type of accessory you want

  • A clear description of your idea

  • Colors, style, and reference images if available

Important: NovaUGC Studio only provides custom 3D design/modeling commission services. We do not sell Robux, Roblox accounts, limiteds, direct Roblox avatar items, or in-game access through this website.

If approved, any final avatar item must be purchased separately through Roblox Marketplace using Robux.